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Indeed, Gmail was down

Google Mail (Gmail) was down for a considerable amount of time on Tuesday. The webmail service was unavailable for a majority of its users for over two hours.

The first reports of the Gmail outage came, as usual, from Twitter users, who turned to the micro blogging service to complain. Shortly after, Google talked about the problem on the Official Gmail Blog, saying it is “currently looking into the issue and hope to have more info to share here shortly.”

Gmail has over 450 million users worldwide and is the third largest email provider in the US, after market leader Yahoo and Microsoft Hotmail in second place. Tuesday’s Gmail outage is the second largest one after widespread downtime of the service in February this year.

During the outage, Gmail was accessible to users only via IMAP and POP3 protocols, so it was business as usual for those using Gmail with the Mail app. Users could also use iGoogle to check their emails, but they weren’t able to send attachments this way.

Gmail is back up now, both for regular and Google Apps users. It is yet unknown what caused the Gmail outage on Tuesday and Google has been keeping mum on details about that so far. In the meantime, Google apologised for the inconvenience.

Update: Tuesday’s Gmail outage was caused by overloaded servers, Google said in a blog post. This happened after workers took some of the servers down for routine upgrades.

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